FAQs

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email or chat (below).

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Ordering

Shipping & returns

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout. Shipping fees are non-refundable.

Product & size

Our customer support is available Monday to Friday: 8am-16h00pm.Average answer time: 48h

Heated liners

We're all about making sure your heated liner experience is seamless and cozy. If you've still got questions that aren't answered in this FAQ, just drop us a line!

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Still can't find what you're after, huh?

Can't find what you're looking for in our FAQ? No worries! Just drop us a message using the form below, and we got your back! Our team will get back to you within 48 hours.