Stellar 2.0 Gloves - Men

Bought these gloves for my boyfriend for Christmas. They are amazing but they fit way too small. I have to return them to get a bigger size.

I tried these gloves in a med at a shop but they were a bit too small so I ordered a large direct. The gloves that came were quite short in the fingers for a large but wearable. It was only after skiiing with them a few times that I realized how huge they were across the back of the hand and the wrist closure. This made this makes them uncomfortable under the pole straps and ineffective at the wrist cuff. Definitely not what I have come to expect from one of the top performance glove manufacturers.
Not sure if this was a manufacturing on-off or bad design. if you are taking this seriously, I can send pictures